Privacy Policy

​Effective Date: June 1st, 2025

At Tranquil Tides Water Sports, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share the information you provide when booking our services or interacting with our website, social media pages, or in-person at our Nassau, Bahamas location.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  Name, email address, phone number, billing address, and other contact details.

• Booking Information:
  Rental dates, activity preferences (e.g., kayak or paddleboard rental), group size, and payment information.

• Media Consent:
  Photos or videos taken during your experience if you have signed our photography consent form.

• Website & Usage Data:
  IP address, browser type, pages visited, and device information via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and manage bookings and payments

• Communicate important updates (e.g., booking confirmations, changes, weather notices)

• Improve our services and customer experience

• Comply with legal and safety requirements

• With your consent, use images or video for marketing purposes

3. How We Protect Your Information

We are committed to safeguarding your personal data. We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, or misuse of your information.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Payment processors for transaction completion

• Legal or regulatory authorities if required by law

• Marketing platforms (only with your consent for media use)

5. Cookies & Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for photo/video use

• Opt out of promotional communications

To exercise any of these rights, contact us using the information below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

📧 tranquiltidesws@gmail.com
📞 (242) 376-6588
📍 Nassau, Bahamas